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Global Privacy Policy

  • I. Privacy Statement

    KYOTO TOOL CO., LTD. (hereinafter, “the Company”) has established this Global Privacy Policy to ensure appropriate handling of customers’ personal information and to protect customers’ rights and interests.
    Where applicable, the Company complies with the EU and EU member states’ General Data Protection Regulation (GDPR and UK GDPR) (hereinafter, GDPR and UK GDPR are referred to collectively as “GDPR”), the California Consumer Privacy Act/California Privacy Rights Act (hereinafter, “CCPA” or “CPRA”), China’s Personal Information Protection Law (hereinafter, “PIPL”) and other regulations governing protection of personal information when processing the personal data of customers (visitors to the Company’s global site) to whom these laws and regulations apply. This Global Privacy Policy explains how the Company, as the data controller, collects and processes customers’ personal data and describes customers’ rights, etc. regarding processing carried out by the Company. This Global Privacy Policy is a supplement to the Company’s Privacy Policy governing protection of personal information in Japan (https://ktc.jp/privacy). In the event of any discrepancy, this Global Privacy Policy shall take precedence.

  • II. Personal Data Collected by the Company

    The Company collects the following types of personal information.

    1. Types of personal data processed
    The Company collects the following data directly when customers visit the global website or choose to send their information by entering it in a customer information form.

    • Information regarding identity and contact details
      Names, company names, business locations, departments, job titles, phone numbers, email addresses, countries/regions, work responsibilities, and other contact information not listed above
    • Information regarding products and services
      Information regarding products and services purchased by customers (including products and services that customers express an intention to purchase) (this information includes product serial numbers, product model details, warranty information, information regarding product condition and use, location information, service history, and the stores at which purchases are made)
    • Information contained in feedback, requests, inquiries, etc.
      Feedback, requests, inquiries, and survey responses received from customers, and the details of other marketing-related information received from customers
    • Technical information Information regarding internet and similar network activities (including IP addresses, international mobile equipment identifiers (IMEIs), universally unique identifiers (UUIDs), cookie data, viewing and search histories on the Company’s website, referral URLs, language settings, and other information related to interactions between customers and the Company’s website or platforms)
      The Company collects a significant proportion of this information using cookies and similar technologies. Customers can consult the Company’s Cookie Policy for details.

  • Ⅲ. Purpose of Use of Personal Data

    The Company handles the personal information it collects within the scope of the uses described below and within the scope allowed for by applicable laws and regulations.

    • To suggest products and services and to provide other information (including sending documentation and catalogs)
    • To sell or provide products, services and support
    • To develop products and services
    • To improve the content of the Company’s advertising and the distribution channels used
    • To achieve other business or commercial objectives, after receiving instruction, notification, or consent from the customer
    • To engage in business negotiations and meetings with customers and to communicate with customers
    • To respond to comments, questions, and requests from customers and to provide customer support or other services requested by customers
    • To carry out customer surveys and to analyze the results of such surveys
    • To make improvements to the Company’s global site and to analyze usage
    • Other actions based on laws and regulations

  • IV. Period of Retention of Personal Data

    The Company retains customers’ personal data for as long as necessary to fulfill the purpose for which it was collected or processed as described above. The specific time period for which data is retained is determined based on the purpose for which the personal data was collected or processed, the nature of the personal data, and the necessity of retaining personal data based on legal and operational considerations.

  • V. Provision of Personal Data to Third Parties and International Transfers of Personal Data

    The Company may provide or share customers’ personal data with the following third parties for the purposes stated in this Global Privacy Policy.

    • Marketing and sales promotion service providers
    • System development and maintenance service providers
      Google Analytics (Google LLC), HubSpot (HubSpot Japan Co., Ltd.)

    In addition, as the Company engages in business activities on a global basis, the personal data of customers, etc. may be transferred to countries or regions that do not have data protection laws, regulations, etc. equivalent to those in the country or region in which the customer resides or is located. When customers’ personal data is transferred to a different country, the Company takes appropriate measures in accordance with applicable laws and regulations.

  • VI. Customer Rights

    Applicable laws and regulations governing protection of personal information give customers certain rights regarding personal data collected and processed by the Company. Any customer wishing to exercise these rights should contact the Company using the contact information at the end of this Global Privacy Policy. The Company handles requests appropriately and in good faith, in line with the provisions of applicable laws and regulations.

  • VII. Region-specific Provisions

    The Company handles personal information appropriately in accordance with data protection laws (GDPR, CCPA, PIPL, etc.) that apply to the country or region where customers are located. Customers have legal rights regarding personal data, including rights to access, correct, and delete personal data and to limit processing, raise objections, or opt out, and the Company handles requests related to these rights in good faith. In addition, when personal data is transferred to a different country, appropriate protection measures are taken in accordance with applicable laws and regulations.

  • VIII. Use of Cookies

    The Company’s global website may use cookies, web beacons and similar technologies. This enables the Company to enhance convenience when customers visit the global website. For details, refer to our Cookie Policy.

  • IX. Changes to this Global Privacy Policy

    The Company may make occasional changes to this Global Privacy Policy. In the case of substantial or significant changes, customers shall be notified through this website or, where necessary, by email.

  • X. Contact Information

    For any questions or inquiries regarding this Global Privacy Policy, please contact the data controller using the information below.

  • Data Controller

    KYOTO TOOL CO., LTD.
    128 Sayama-Shinkaichi, Kumiyama-cho, Kuse-gun, Kyoto, 613-0034, Japan
    neprosid@kyototool.co.jp

    Please note that this policy may be subject to change without prior notice.

    Created: September 1, 2025